Online Proctored Testing Explainer Video
Project Background
When the pandemic forced the Conference of State Bank Supervisors (CSBS) to rapidly transition the SAFE Mortgage Loan Originator (MLO) test to an online proctored testing option, test-takers needed clear guidance on what the at-home experience would look like. Many were unfamiliar with remote proctoring technology and hesitant about the new process.
I led the entire creative process to develop an explainer video that would educate prospective test-takers on the online proctored testing experience and help them make an informed decision between at-home testing and traditional test centers. Working with subject matter experts, I developed a storyboard for approval, then handled all illustration, animation, and motion graphics in Adobe After Effects. The result was a clear, approachable video that demystified the remote testing process and reduced anxiety around the new format.
Key Highlights
- Strong Audience Reach
Achieved over 15,000 views, demonstrating significant impact in educating test-takers during the critical pandemic transition period. - Full Creative Ownership
Illustrated and storyboarded the complete video sequence, prepared all assets for animation, and animated the full explainer in Adobe After Effects. - Strategic Communication Design
Focused on UX and learner clarity, making a potentially intimidating process feel approachable and intuitive through thoughtful visual design. - Professional Audio-Visual Sync
Selected and synced voiceover using Murf AI, timing narration precisely to align with on-screen movement for an engaging learner experience. - Change Management Support
Helped smooth a major operational transition by providing clear, accessible information that empowered test-takers to confidently choose their testing format.
