NMLS Resource Center Promo Video
Project Background
The Conference of State Bank Supervisors (CSBS) was rolling out a major redesign of the Nationwide Multistate Licensing System (NMLS) Resource Center—transitioning from a clunky PDF-based system with multiple scattered/broken links to a streamlined platform with always up-to-date resources. With significant changes coming, stakeholders needed advance notice and a clear preview of what to expect. The challenge was generating excitement and buy-in before launch, rather than surprising users with an unfamiliar interface.
I created a promotional video showcasing clean UI mockups that gave viewers a tangible preview of the new experience. Working with subject matter experts on the script, I took full ownership of visual and audio direction—selecting music, controlling pacing, and designing animations that balanced clarity with energy. The result was a polished video that prepared stakeholders for the transition while building anticipation for launch.
Key Highlights
- UI Preview Strategy
Created animated mockups that showed the new interface in action, helping users visualize improvements before launch rather than reacting to surprise changes. - Stakeholder Balance
Navigated conflicting feedback on motion intensity and pacing, refining the video through multiple review cycles to achieve consensus while maintaining professional polish. - Strategic Launch Support
Video was featured at the American Association of Residential Mortgage Regulators (AARMR) conference and incorporated into internal communications, supporting awareness and adoption during the platform transition. - Audio-Visual Cohesion
Selected background music and edited audio in Adobe Audition to sync precisely with visual transitions, creating a cohesive, professionally polished final product. - Cross-Team Collaboration
Partnered with SMEs and internal teams to ensure regulatory accuracy while preserving clarity and visual appeal for a non-technical audience.
