Call Center Training
Project Background
I contributed to the design and development of several call center training courses in Articulate Rise, aiming to make content more engaging and visually impactful for learners in a fast-paced support environment.
Key Highlights
- Created playful animated GIFs as cover images to add personality and energy to each course
- Customized and enhanced visual assets throughout the modules to improve learner engagement
- Used Rise’s modular structure to present information clearly and intuitively
